- If you are an existing ICS customer, please send your questions to support@ics.com. You can also call us on the telephone at 1.617.621.0060 or Fax us your questions at 1.617.621.9555.
- If you are evaluating Builder Xcessory, send all your non-technical questions to your ICS sales representative. If you are not sure who that might be, send email to sales@ics.com and the proper person will get in touch with you.
- If you have a technical question, send email to evaluations@ics.com and a technical support engineer will respond within a business day.
- In either case, please read Expediting Your Response From ICS Support later in this FAQ to understand things that you can do that us that will speed your response.